Why Britain
Two countries with similar incomes, the same rules until 2020 and the same statistics. The EU survey on internet use has asked both the same questions for twenty years. On access to a bank account, a phone and the internet they're almost level. If they're still years apart at the checkout, regulation, wealth and coverage don't explain it. Behaviour does.
What the numbers show
Shopping online. 8 indicators: buying online at all, travel, accommodation, groceries, tickets, clothing, insurance and financial products. Median 66 months, range 56 to 88.
Paying without cash. 7 indicators: debit and credit cards, card acceptance in shops, cashless payments overall, credit transfers, the decline in cash withdrawals. Median 57 months, range 31 to 127.
Software from the cloud. 3 indicators: firms buying cloud services, for office software, for accounting. Median 51 months, range 46 to 51.
Germany is behind in all 18. Not one is level, and not one has Germany ahead.
Where Germany is ahead
Germans buy computers, electronics and games online earlier than the British, computers by 66 months. On direct debits Germany is at least 144 months ahead. German firms took up ERP and CRM software 108 and 67 months earlier. On selling online, German companies are slightly ahead, median 11 months. Solar power and electric cars, as you'd expect.
Germans buy technology early. Paying for things is another matter.
Every measurement
96 indicators against Britain, all on this page. Germany is behind on 53, ahead on 38, level on 5. Median across all: 14 months. The middle half runs from 19 months ahead to 51 months behind.
The 18 behind the headline are everything that measures everyday shopping, card payment and cloud software. Technology purchases and online selling are in the same table, pointing the other way.
Each row: what was measured, when Britain reached the level, when Germany did, the gap in months, the source with a link. Where Britain was already past the level when its data begins, the gap is a minimum and marked as such.
| Indicator | Britain reached | Germany reached | Gap in months | Source |
|---|---|---|---|---|
| Shopping online | ||||
| Bought online: travel and holiday accommodation Core finding | 09/2011 | 01/2019 | 88 | Eurostat |
| Bought online: shares, insurance, financial products Core finding | 12/2002 / 11/2009 | 10/2008 / 10/2015 | 71 | EurostatOECD |
| Bought online, last 3 months Core finding | 04/2013 | 01/2019 | 69 | Eurostat |
| Bought online: event tickets Core finding | 06/2013 | 01/2019 | 67 | Eurostat |
| Bought online: food and groceries Core finding | 08/2013 | 01/2019 | 65 | Eurostat |
| Bought online, last 12 months Core finding | 04/2014 | 01/2019 | 57 | Eurostat |
| Bought online: clothing and sports goods Core finding | 04/2014 / 01/2013 | 01/2019 / 09/2017 | 57 | EurostatOECD |
| Used travel and accommodation services online Core finding | 12/2008 | 07/2013 | 56 | Eurostat |
| Parcel volume per inhabitant | 2019 | 2022 | 36¹ | Pitney Bowes |
| Sold goods or services online (individuals) | 07/2010 | 05/2010 | 2 ahead | Eurostat |
| Bought online: electronic equipment | 10/2012 | 11/2010 | 23 ahead | Eurostat |
| Bought online: photo, telecom and optical equipment | 02/2008 | 12/2005 | 27 ahead | OECD |
| Bought online: computer and video games | 02/2008 | 10/2005 | 29 ahead | OECD |
| Bought online: computer hardware | 09/2015 | 03/2010 | 66 ahead | Eurostat |
| Paying and banking | ||||
| Debit card ownership Core finding | 06/2013 | 01/2024 | 127 | World Bank |
| Credit card ownership Core finding | 07/2012 | 01/2021 | 102 | World Bank |
| Cashless payments overall Core finding | 09/2017 | 01/2024 | 76 | Bank for International Settlements, CPMI |
| Decline in cash withdrawals Core finding | 04/2019 | 01/2024 | 57 | Bank for International Settlements, CPMI |
| Card terminals in shops per inhabitant Core finding | 01/2012 | 09/2016 | at least 56 | Bank for International Settlements, CPMI |
| Internet banking | 03/2016 | 01/2020 | 46 | Eurostat |
| Credit transfers Core finding | 12/2020 | 01/2024 | 37 | Bank for International Settlements, CPMI |
| Credit card use Core finding | 01/2014 | 08/2016 | at least 31 | World Bank |
| Received a digital payment | 01/2014 | 01/2014 | at least level | World Bank |
| Paid bills by phone or internet | 01/2017 | 01/2017 | at least level | World Bank |
| Made or received a digital payment | 01/2021 | 04/2020 | 9 ahead | World Bank |
| Account ownership | 12/2012 | 10/2011 | 13 ahead | World BankWorld Bank |
| Made a digital payment | 01/2021 | 12/2019 | 13 ahead | World Bank |
| Direct debits | 01/2024 | 01/2012 | at least 144 ahead | Bank for International Settlements, CPMI |
| Business software | ||||
| Firms using social media | 06/2014 | 01/2019 | 55 | Eurostat |
| Firms buy office software from the cloud Core finding | 10/2015 | 01/2020 | 51 | OECD |
| Firms buy cloud services Core finding | 10/2015 | 01/2020 | 51 | Eurostat |
| Firms buy finance and accounting software from the cloud Core finding | 03/2016 | 01/2020 | 46 | OECD |
| Firms analysing big data | 01/2016 | 01/2018 | at least 24 | Eurostat |
| Firms with a written ICT security policy | 01/2019 | 01/2019 | at least level | Eurostat |
| Firms sharing supply chain data electronically | 08/2010 | 01/2010 | at least 7 ahead | OECD |
| Firms using CRM software | 08/2015 | 01/2010 | at least 67 ahead | Eurostat |
| Firms using ERP software | 01/2019 | 01/2010 | at least 108 ahead | Eurostat |
| Selling online | ||||
| Share of turnover from orders over the internet | 04/2012 | 11/2015 | 43 | OECD |
| Share of turnover from orders over computer networks | 07/2012 | 10/2015 | 39 | OECD |
| Firms using tracking-based online advertising | 01/2016 | 01/2018 | at least 24 | Eurostat |
| Share of turnover from EDI orders | 01/2010 | 01/2010 | at least level | OECD |
| Firms selling through their own web shop | 12/2011 | 01/2011 | at least 11 ahead | Eurostat |
| Firms with e-commerce sales | 08/2011 | 01/2010 | at least 19 ahead | Eurostat |
| Firms with at least 1% of turnover from e-commerce | 03/2012 | 01/2010 | at least 26 ahead | Eurostat |
| Firms receiving orders over the internet | 03/2013 | 07/2010 | 33 ahead | OECD |
| Firms with a website | 09/2016 | 08/2012 | 49 ahead | OECD |
| Getting connected | ||||
| Internet use | 07/2015 | 01/2024 | 102 | World Bank |
| Firms with fixed broadband | 06/2014 / 07/2014 | 12/2019 | 66 | EurostatOECD |
| Never used the internet (decline) | 12/2015 | 01/2020 | 49 | Eurostat |
| Mobile broadband subscriptions, data and voice | 10/2022 | 10/2025 | 36 | OECD |
| Fibre share of fixed broadband | 04/2023 | 10/2025 | 30 | OECD |
| Daily internet use | 08/2017 | 01/2020 | 29 | Eurostat |
| Mobile share of page views | 06/2024 | 08/2026 | 27 | Statcounter |
| Fixed broadband at home, all households | 11/2017 | 01/2020 | 26 | OECD |
| DSL share of fixed broadband | 10/2023 | 10/2025 | 24 | OECD |
| Broadband at home, rural households | 08/2017 | 05/2019 | 21 | OECD |
| Households with internet access | 12/2018 | 01/2020 | 13 | Eurostat |
| Firms with 30 to 100 Mbit/s | 05/2019 | 01/2020 | 8 | OECD |
| Mobile subscriptions per 100 people | 07/2008 | 04/2007 | 15 ahead | World Bank |
| Firms with mobile broadband | 01/2015 / 06/2013 | 12/2012 / 08/2012 | 18 ahead | EurostatOECD |
| Fixed wireless share of fixed broadband | 10/2024 | 01/2023 | 21 ahead | OECD |
| Cable subscriptions per 100 inhabitants | 02/2017 | 02/2015 | 23 ahead | OECD |
| Machine-to-machine SIMs per 100 inhabitants | 10/2025 | 12/2020 | 58 ahead | OECD |
| Fixed broadband per 100 people | 01/2024 | 01/2019 | 60 ahead | World Bank |
| Secure internet servers per million people | 01/2024 | 08/2018 | 65 ahead | World Bank |
| Everyday online life | ||||
| Uploaded own content | 02/2011 | 01/2019 | 95 | Eurostat |
| Stored personal files in the cloud | 01/2014 | 01/2020 | at least 72 | Eurostat |
| Took an online course | 07/2015 | 01/2020 | 54 | Eurostat |
| Avoided the news | Jan to Feb 2022 | 9 to 22 Jan 2026 | 48¹ | Reuters Institute (RISJ) Digital News Report |
| Listened to music online | 01/2016 | 01/2019 | at least 36 | Eurostat |
| Paid video on demand | 04/2017 | 01/2020 | 33 | Eurostat |
| Used social networks | 02/2012 | 11/2014 | 33 | Eurostat |
| Sent or received email | 07/2017 | 01/2020 | 30 | Eurostat |
| Basic digital skills or above | 10/2016 | 01/2019 | 27 | Eurostat |
| Searched or applied for jobs online | 06/2007 | 09/2008 | 15 | Eurostat |
| Listened to podcasts | Jan to Feb 2023 | Jan to Feb 2024 | 12¹ | Reuters Institute (RISJ) Digital News Report |
| Played or downloaded games, images, films or music | 03/2013 | 01/2014 | 10 | Eurostat |
| Transferred files online | 01/2011 | 01/2011 | at least level | OECD |
| Voice and video calls over the internet | 09/2018 | 11/2017 | 10 ahead | Eurostat |
| AI chatbots as a weekly news source | Jan to Feb 2026 | 16 to 30 Jan 2025 | 12 ahead¹ | Reuters Institute (RISJ) Digital News Report |
| Read news online | 01/2012 | 12/2010 | 13 ahead | Eurostat |
| Downloaded software | 02/2008 | 11/2006 | 15 ahead | Eurostat |
| Looked up goods and services | 01/2020 | 07/2017 | 30 ahead | Eurostat |
| Consulted wikis | 01/2015 | 01/2011 | at least 48 ahead | Eurostat |
| Paid for online news | Jan to Feb 2025 | Jan 2020 | 60 ahead¹ | Reuters Institute (RISJ) Digital News Report |
| Health and public services | ||||
| Electronic records in GP practices | 2006 wave | 2019 wave | 156¹ | Commonwealth Fund |
| MRI scans in hospitals | 05/2005 | 11/2013 | 102 | OECD |
| CT scans in hospitals | 05/2016 | 01/2024 | 92 | OECD |
| Booked a doctor’s appointment online | 04/2019 | 01/2020 | 9 | Eurostat |
| Downloaded official forms online | 12/2008 | 08/2007 | 16 ahead | OECD |
| Looked up health information online | 08/2018 | 09/2016 | 24 ahead | Eurostat |
| PET scans in hospitals | 01/2012 | 01/2010 | at least 24 ahead | OECD |
| Energy and mobility | ||||
| Public EV charging points | end 2025 | end 2024 | 12 ahead¹ | IEA |
| Electric car share of new sales | 2025 | 2022 | 36 ahead¹ | IEA |
| Solar power | end 2025 | end 2019 | 72 ahead¹ | IEA PVPS Task 1 |
| Renewable energy share | 05/2019 | 09/2010 | 104 ahead | World Bank |
¹ Single figures from a report, not a time series. The gap is taken from the report figures.
How we measure
For each indicator we take one publisher's series for both countries. We compare at the lower of the two latest levels and read off when each country first reached it, interpolated to the month. The gap is the difference. Data from the EU survey on internet use is measured to 2020, because Eurostat changed the questionnaire in 2021. The same indicator from two publishers is one row with both sources. Only things people or firms choose to take up are included: services, devices, software, ways to pay. Population, taxes and hospital beds stay out.
What we're not claiming
That Germany is slow in general. That the gap is shrinking or growing; we haven't measured that. Any gap against the United States.